This is to advise you of our position regarding the developing COVID-19 global pandemic and to update our clients, consultants, and service providers on the actions we have put in place.
While we are taking every precaution, we would like to reassure our clients and project partners of the stability of the RILEY consultancy and our continuing ability to deliver projects in a timely manner during the ongoing crisis.
RILEY is treating this situation as a serious risk to health and safety. We are closely monitoring information provided by the New Zealand Government, the Ministry of Health, and industry agencies and will fully comply with all directives.
First and foremost, we are committed to ensuring the welfare of our staff, their families, our clients, and all with whom we are associated by lowering the risk of exposure by greatly reducing the level of contact between individuals.
We are fortunate that RILEY has the ability for its staff to work remotely and have recently undertaken a large scale test of this, therefore, we expect little or no interruption to our delivery of services. Our robust communication systems include video conferencing and screen sharing via Zoom and Microsoft Teams, and we are fast adapting to this way of working collaboratively.
Should our staff be required to undertake fieldwork or site inspections we ask that when requesting service that we are notified if anyone on the site is unwell or is in self-isolation. Generally, we will still be able to perform physical work or inspections as they generally involve work located outside of buildings. Please feel free to contact us should you have any questions in this regard.
In addition to office and site protocol measures, we have in place:A ban on all international travel. In the past two weeks, none of our staff have undertaken or have returned from overseas travel.
- There will be no face-to-face contact with anyone who has travelled internationally within the last two weeks or is unwell. Please do not be offended if we ask this question before confirming a meeting.
- Restrictions on non essential domestic air travel.
- The use of Zoom, Microsoft teams or similar, in lieu of face-to-face contact where practical.
- A zero-tolerance approach to working in the office when unwell, irrespective of the nature or severity of the illness.
- Reinforced health and cleanliness practices with regard to vehicles and equipment use.
- Updates and reminders regarding office hygiene protocol.
- A curb on social gatherings and deferral of large group activities.
Staff have been asked to reduce personal contact and practice social distancing. They will no longer engage in handshaking etc. For your own health and that of our staff we respectfully ask that you observe the same.
On behalf of RILEY, we appreciate your support and extend our own best wishes to you, your family, and your colleagues.